Addiction/dependence
What is it?
AI dependence is a growing concern as artificial intelligence becomes more personal and indispensable in daily life. There are generally two types of dependence: emotional dependence, where users—especially children and young people—form emotional attachments to AIs, such as Snapchat’s AI friend; and functional dependence, where people become so used to relying on AI for tasks (like translation, writing, or planning) that they struggle to manage without it.
Emotional dependence can arise when AIs simulate conversations with empathy and attentiveness. This can create a sense of being understood and connected—but also foster the illusion of real relationships. This is particularly problematic for children and young people who are still developing social skills and critical thinking.
Functional dependence is more subtle. When companies or individuals use AI for core tasks every day, they risk losing skills or becoming vulnerable if the system fails or disappears. This can lead to reduced resilience and creativity—and increased technological dependence.
Examples:
Many children and teenagers use Snapchat’s built-in AI as a kind of diary or friend, which can result in them prioritizing AI interaction over human relationships. The AI is always available, responds positively and without criticism—but it is not a real friend, and it can disrupt social balance and self-perception.
In businesses, translators, copywriters, or customer service staff often become quickly reliant on AI assistants. Initially, this is efficient, but over time, it can lead to a loss of professional skills or an inability to perform tasks without help.
What to consider?
When designing or implementing AI systems, it's important to consider how to prevent dependence. This could include building in breaks, encouraging reflection, or clearly communicating that AI is not a substitute for human relationships or judgment.
Monitor usage patterns: If users interact with AI constantly or in concerning ways, consider making changes to the design. This applies to both the technical solution and the pedagogy or communication that surrounds the technology.
Dependence isn’t always created with bad intentions—but it’s a responsibility that comes with making AI available.